Achieve Zone LLC ("Achieve Zone," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we handle information in connection with HELP — Handy Essential Language Phrases (the "App").
This policy applies only to the App. Our website at achieve.zone is covered by a separate Website Privacy Policy, and our other mobile applications each have their own policies.
The short version: HELP does not ask for your name, your email address, or a password. There is no account to create and no sign-up of any kind. The App is free and supported by advertising, which means our advertising partner collects certain information to serve ads. We explain exactly what that means below.
We do not collect, request, or store:
HELP has no login screen, no registration, and no newsletter signup.
HELP is free to use and is supported by advertising. The App displays banner ads and optional rewarded ads. We use Google AdMob, a service provided by Google, to serve these ads.
To serve and measure ads, AdMob and its advertising partners may collect and use:
Depending on your device settings, your consent, and your region, this information may be used to serve personalized advertising, to measure ad performance, and to build advertising profiles across apps and websites you use. This activity is carried out by Google and its advertising partners, not by us.
You can review Google's practices at https://policies.google.com/technologies/ads and Google's Privacy Policy at https://policies.google.com/privacy.
Your advertising choices
To operate and improve the App, we use Google Firebase, a service provided by Google. Through Firebase, the following technical information may be collected:
This information is not linked to your identity, and we have no way to connect it to a specific person.
HELP offers a referral feature that lets you earn an ad-free period at no cost. To make this work, referral codes are validated through our Firebase backend.
When you generate or redeem a referral code, the code and the anonymous device identifier described in Section 3 are recorded on our servers. This allows us to:
No personal information is involved in this process. A referral code is not connected to a name, an email address, or an account, because none of those exist in HELP.
Your study progress — which phrases you have completed and your category progress — is stored locally on your device.
We do not upload your progress to our servers, and we cannot see it. Because there is no account, progress does not sync between devices, and progress is not recoverable if the App is deleted or the device is lost or replaced.
The App's learning content — phrases, phonetics, and quizzes — is stored on your device and does not require an internet connection.
An internet connection is required to display advertising, to generate or redeem a referral code, and to transmit the analytics and diagnostic information described in Section 3.
We use the limited information described above to:
We do not sell personal information. We do not maintain an email list and we do not run remarketing campaigns of our own.
Anonymous device identifiers and referral records are retained for as long as necessary to operate the referral system and prevent abuse. Aggregate analytics and diagnostic data may be retained longer. Advertising data is retained by Google according to Google's own retention practices.
Because we do not hold personal information, we generally have no personally identifiable data to retain about you.
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, to opt out of certain uses, or to lodge a complaint with a data protection authority.
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising, and the right not to be discriminated against for exercising these rights. You can limit personalized advertising using the controls described in Section 2.
Because HELP does not collect personal information and has no accounts, we typically cannot identify which anonymous records belong to you. If you would like to make a request, contact us at the address in Section 14 and we will assist to the extent we are able. You can also stop all collection by us at any time by deleting the App.
HELP is a general-audience app intended for adults and older learners studying English. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it promptly.
The App is operated from the United States. Information processed through Firebase and AdMob may be stored and processed in the United States and other countries where Google operates. By using the App, you understand that this information may be transferred to countries with different data protection laws than your own.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be reflected in the App's store listing.
Achieve Zone LLC
Las Vegas, NV
Email: techsupport@knowfly.zone